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Description & Services
Description (Agency) Assists individuals and families who are in need through a variety of programs
Agency Services
Description (Service) Assists individuals in need through the following programs:  
  • Residential Services 
  • Community and Family Services 
  • Correctional and Justice Services 
  • Emergency Disaster Response 
  • Habitat Program
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Thunder Bay
Eligibility Ages: 18 year(s) and up
Application Application varies by program
Languages English
Additional Services at this Site
Contact Information
Office Phone General Operations 807-345-7319 
Donations and Volunteering 807-345-6492
Fax 807-345-0409
Social Media Facebook Facebook, Instagram Instagram
Primary Contact Gail Kromm, Commuity Engagement Manager; Email:
Primary Executive Major Lori Mitchell, Executive Director; Phone: 807-345-7319 ext 226; Email:
Site Location North Ward
Located In Community Thunder Bay
Address 545 Cumberland St N
Thunder Bay, ON P7A 4S2
View Google Map
Intersection Cumberland St N and Gibson Ave
Physical Access Partially Accessible - Parking -- Accessible; Entrance -- Accessible; Washroom -- Not Accessible
Other Details
Legal Status (50) Non Profit
Established 1917
Funding Regional / Municipal - Thunder Bay District Social Services Administration Board (TBDSSAB) ; Provincial ; Grants ; Fundraising ; Donations